Refund Policy
Last updated September 21, 2026
Merlin's Minty Cards buys, sells, and trades in person only — at shows and arranged meetups. Nothing is sold, shipped, or paid for through this website, so this policy covers those in-person transactions, not anything online.
All sales are final, with one exception
Because you inspect and agree to condition, grade, and price face to face before a card changes hands, all purchases, sales, and trades are final. We don't offer refunds or exchanges simply because you've changed your mind.
The one exception: if a card you bought from us was misrepresented — it turns out to be a different card than described, its condition/grade was materially different from what we told you, or it's counterfeit — contact us and we'll make it right with an exchange or a refund, at our discretion.
Condition and grading
When we describe a raw card's condition, that's our own professional judgment, not a guarantee equivalent to a third-party grading service. A pre-graded (slabbed) card's grade is whatever the grading company assigned it, not something we determine — we're not responsible for a grading company's own decision.
How to request a remedy
Email us at merlinsmintycardsllc@gmail.com as soon as you notice the issue, with a description (and photos, if you have them) of what was misrepresented. Since we see each other in person regularly at shows, we'll usually resolve it there.